Frequently Asked Questions


HOW DO I PLACE AN ORDER ON THEPETRUS.COM?

Ordering on thepetrus.com is easy and safe. Once you have found the item you would like to purchase, click on the "ADD TO CART" button to place it in your Shopping Cart. Follow the directions through the checkout process to complete your order. 
Your order will not be placed until the very end of the checkout process, when you will be asked for your credit card information. 
WHAT PAYMENT METHODS DOES THEPETRUS.COM ACCEPT?
Petrus currently accepts all major credit cards and other payment processing systems like Paypal.
HOW DO I CARE FOR PETRUS JEWELRY?
- Do not take a bath or shower wearing your jewelry
- Remove all jewelry before swimming
- Be sure to apply hairspray, creams, make-up before putting on your jewelry
- Avoid exposing all jewelry to any household cleaning products that contain bleach or ammonia
- Wipe down your jewelry with a soft cloth when you are done wearing your jewelry for the day
WHEN WILL MY PETRUS JEWELRY ARRIVE?
Please note that international shipping may take up to 4 weeks depending on where you reside. We appreciate your patience.
Please make sure your address is correct. Petrus is not responsible for a package that was not delivered due to an incorrect or undeliverable address. If an order was delivered to a wrong address a reshipment fee of $3.50 must be paid.
Your order will ship no later than 5 business days after it is placed. Petrus is not responsible for any delays, losses or damages due to shipping. Please contact the appropriate courier service if you encounter an issue such as this.

Petrus will not 'guarantee' that any package will be delivered by any specific date. The courier dates are guidelines and are not guarantees.